Remote Customer service Jobs · Project Management

A visionary Vice President of Customer Success is needed to lead and scale our customer success operations across the entire software division. This strategic role is critical to driving exceptional customer satisfaction, retention, and growth. You will shape the customer journey, foster deep relationships with enterprise clients, and ensure our customers realize maximum value from Ever.Ag’s solutions.

This role, part of the User Voice Supergroup, strengthens relationships with global support BPO vendors, ensuring operations and experiences for Canva users. The role focuses on aligning with Canva’s values, supervising vendor operations, driving improvement in metrics like Customer Satisfaction, and contributing to the outsourcing strategy.

In this high-visibility role, you’ll deliver unmatched service and attention to Rad AI's rapidly expanding customer base, helping drive success at the forefront of generative AI-driven healthcare innovation. You will be responsible for building strong relationships with customers, ensuring successful onboarding and implementation, proactively addressing customer needs, and fostering cross-functional collaboration to maximize customer value.

The Manager, Managed Care Consulting will lead client engagements that focus on managed care strategy, payor negotiations, and healthcare revenue optimization, requiring a balance of consulting capabilities, client management, and communications expertise to drive measurable results for hospitals, health systems, and physician groups navigating complex payor environments. Your role involves leading projects to develop and execute managed care strategies including financial benchmarking, negotiation strategy, strategic communications, and stakeholder engagements that strengthen client positions.

SmarterDx is seeking a Director, Customer Success who can help our customers thrive. In this role, you will ensure our health system clients have a positive experience with SmarterDx by developing deep relationships with clients, from hospital CFOs to Clinical Documentation Specialists to IT managers and beyond. This position requires exceptional project management, relationship-building, and communication skills.

An experienced Customer Success Manager is needed to join our fast-growing company in a breakthrough stage where we build our dream team. This remote position is based in the Midwest, U.S. The role is responsible for customer's onboarding experience, adoption, and expansion across a range of relationships.

This role involves leading customer engagements, ensuring customer success, applying technical knowledge, developing standard processes, and building strong relationships with customers and colleagues. The successful candidate will share our team's passion for ensuring customer success and will be offered career development opportunities within one of the fastest growing software companies in the world.

This role involves leading strategic partnerships and driving customer success through clinical outcomes. Play a central role in operationalizing partners and supporting key reporting and compliance functions, while also developing strategic relationships to ensure partner, provider, and patient satisfaction. You will support growth across top network partners by ensuring seamless onboarding and integration of new partners into our dementia care model.

As the retail landscape evolves, the line between online and offline shopping is increasingly blurred. As Consumer Panel Consultants, you'll play a critical role at NielsenIQ by helping clients maximize the value of our consumer panel data, delivering consulting, analysis, and actionable insights to guide them through informed business decisions. Build strong relationships with internal stakeholders to drive customer satisfaction through impactful analysis.

Provide post-go-live administrative support for multiple clients and the solutioning and configuration of Vault applications to meet customer needs. Responsibilities include bulk import/export of content and data, ad hoc training of users and administrators, and assisting customers in deciding how to implement new features. No two days are the same!